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Digital business transformation requires new application architectures deployed across a range of environments – from on-premises, multi-cloud, and edge. Traditional monitoring solutions, with their static dashboards and high ingest costs, are out of touch with the complexity and volatility of today’s digital landscape. Shifting infrastructure and operations teams from passive monitoring to active observing allows enterprises to better understand the behavior of applications and data. 

This Gartner report develops your understanding of Observability and how to apply it, including: 

  • How observability adds flexibility beyond traditional monitoring for infrastructure and operations leaders
  • The role of emerging open standards in observability product selection
  • Where to apply observability tooling to increase application and infrastructure uptime 
  • The benefits of preprocessing datasets generated by multiple monitoring tools to optimize costs related to volume-based log ingestion


Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner, Innovation Insight for Observability, Padraig Byrne, Josh Chessman, 28 September 2020

Download your copy of Gartner's Innovation Insight for Observability

This Gartner report develops your understanding of Observability and how to apply it in your organization