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Case Study
“THE CRIBL COMMUNITY IS INCREDIBLY RESPONSIVE AND HELPFUL!”
GOV GOPAL,
PRINCIPAL TECHNOLOGIST, MIAX
“THE VALUE-ADD IS SIGNIFICANT; THIS IS A MUCH MORE EFFECTIVE WAY OF WORKING.”
GOV GOPAL,
PRINCIPAL TECHNOLOGIST, MIAX
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MIAX launched their first fully electronic options trading exchange in 2012. With the goal of offering technologically-advanced marketplaces catering to the needs of the trading community, they brought a second exchange online in 2017 and a third in 2019, now listing and trading options on over 2,600 multi-listed classes. MIAX launched their first cash equity exchange on September 25, 2020.
Under the hood, these exchanges consist of two major divisions: the front office and trading systems (including the core matching function, which matches buyers with sellers), and the back office systems which develops applications for operations, audit, reporting, settlement, listing, regulatory and compliance needs. The front office application stack is custom-built to prioritize speed and low latency, with thousands of processes for a single exchange. The back office stack streams in large quantities of contextual market data which are further used by the various application stacks and produces logs in a wide array of log source types.
The MIAX Service Reliability Engineering (SRE) team originally used a prominent SIEM tool as an APM to process events related to the performance and behavior of the application stack. What they built wasn’t the optimal solution, but it achieved what the team needed at the time.
But with all the expansion that came with the new exchanges coming online, they wanted to stay ahead of the curve to ensure they could maintain the reliability, flexibility and scalability they had established for their marketplace while keeping costs reasonable.
Leadership tasked Gopal’s SRE team with finding a solution. Expanding their use of Splunk was deemed the obvious choice – offering many features, flexibility and scope for supporting their wide range of data sources natively. However, challenges remained.
“Sometimes application events generate large spikes of event activity you don’t necessarily need into the stream feeding Splunk. We need to be able to shape the event flow, control it – if there is really no logical business need for the data, we just want to drop it.”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“I immediately tried out the ‘drop’ function and thought, ‘This could definitely do what we need it to!’ ”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“I was able to edit and change things on the fly, then see in real time how all the configs were affecting my data. I can change a regex pattern or a lookup, and see events in, events out, how the same event is changed – without restarting anything!”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“It was much easier than expected! All the configuration files are stored in YAML, so we were able to literally copy/paste the routes/pipelines and other configs to another instance with no complications.”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“The Cribl Community is incredibly responsive and helpful!”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“When our associates need market data from external sources, they don’t need us to go and look it up via external scripts to get the context – it’s already there for them. This makes the client support team faster and much more self-reliant.”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“Cribl is now integral to our Splunk APM solution. Every new Stream release offers many minor enhancements, but also some major functionality as well which really enhances this stack. At the end of the day, with all the growth we have had, the ability to alert, triage, diagnose and act on a production issue much more effectively is of great value.”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
“The value-add is significant; this is a much more effective way of working. Because we’re able to process all these different log types, the universe of potential alerts has become much larger – but we can better identify the most critical issues.”
Govardhanen “Gov” Gopal
Principal Technologist/SRE, MIAX
Find out how your business can implement an observability pipeline to parse, restructure, and enrich data in flight, while cutting costs and simplifying operations.
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