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Website Terms of Use

Last Updated: March 1, 2024

These Cribl Website Terms of Use, together with any terms expressly incorporated herein by reference (collectively, the “Terms”) apply to your access to and use of the website located at www.cribl.io (excluding any products or services accessible through this site, collectively, the “Website”). These Terms are entered into by and between you (“you” or “your”) and Cribl, Inc. (“Cribl,” “we,” or “us“). By using our Website, you agree to these Terms. If you do not agree to these Terms, do not use our Website.

The Website does not include our software-as-a-service Cloud offering.

We may supply different or additional terms in relation to some of our other products and services, and those different or additional terms become part of your agreement with us if you use those products and services. If there is a conflict between these Terms and the additional terms related to your use of our products and services, the additional terms will control for that conflict.

We may make changes to these Terms from time to time. The “Last Updated” date above indicates when these Terms were last changed. If we make changes, we will provide you with notice of such changes, by sending an email, providing a notice through our Website, or by updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Website after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop using our Website.

The Website provides several types of resources, including one or more of the following: areas to interact with the Website and other users, such as message boards, chat rooms, forums, bulletin boards, training modules, user ratings, user reviews, and other related interactive and social features (collectively, the “Community Services”); information, software, text, displays, images, video, audio recordings, and user interfaces included in or generated by the Website, and the design, selection, and arrangement thereof, except that provided expressly and conspicuously under a third party license (collectively, the “Website Content”); and product specifications and product documentation (collectively, “Documentation”).

If you have any questions about these Terms, please contact us at legal-ops@cribl.io.

  1. ELIGIBILITY AND USE RESTRICTIONS
    If you use our Website on behalf of another person or entity: (a) all references to “you” throughout these Terms (other than in this Section 1) will include that person or entity; (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf; and (c) in the event you or that person or entity violates these Terms, that person or entity also agrees to be responsible to us.You may use our Website for your internal business use; you may not use if for the benefit or use of any third party. Cribl may enable you to designate authorized individuals (“Authorized Users”) to use our Website on your behalf. You will be solely responsible for your Authorized Users and their activity in connection with the Website.

  2. PRIVACY
    You may provide certain information to Cribl in connection with your access to or use of our Website, or we may otherwise collect certain information about you when you access or use our Website. You agree that any information you provide to register with our Website or otherwise, including, but not limited to, through the use of any interactive features on our Website, is governed by our Privacy Policy, and you consent to any actions we may take with respect to your information consistent with our Privacy Policy.

  3. USER ACCOUNTS AND SECURITY
    Authorized Users may need to register for an account, or use their credentials (e.g., username and password) from a third-party platform, in order to use some portions of our Website. You will ensure that you and your Authorized Users: (a) do not share your account credentials; (b) provide accurate account information; and (c) promptly update this information if it changes. You will maintain the security of any accounts created by your Authorized Users. If you discover or suspect that someone has accessed your account or the account of one of your Authorized Users without permission, you must promptly notify Cribl. We have the right to disable any credentials or other identifiers used on our Website, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision in these Terms.

  4. COMMUNITY SERVICES; USER CONTENT
    Our Website may allow you to post, transmit, store, and share information, data, and content (collectively, “User Content“). Except as otherwise provided below, you retain all rights in, and are solely responsible for, your User Content. You represent that:

    • You own or control all rights in and to the User Content and have the right to grant the license herein to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns; and
    • All of your User Content complies with these Terms.

    You understand and acknowledge that you are responsible for your User Content, including its legality, reliability, accuracy, and appropriateness.

    You may only post or otherwise share User Content that is non-confidential and for which you have all necessary rights to disclose. You may not create, post, store, or share any User Content that:

    • Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, or fraudulent;
    • Would constitute, encourage, or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national or international law;
    • May infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party;
    • Contains or depicts any statements, remarks, or claims that do not reflect your honest views and experiences;
    • Impersonates or misrepresents your affiliation with any person or entity;
    • Contains any unsolicited promotions, political campaigning, advertising, or solicitations;
    • Contains any private or personal information of a third party without such third party’s consent;
    • Contains any viruses, corrupted data, or other harmful, disruptive, or destructive files or content; or
    • Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Website, or that may expose Cribl or others to any harm or liability of any type.

    We are not responsible or liable to you, or any third party, for the content or accuracy of any User Content posted by you or any other user of our Website.

    By providing User Content on our Website, you grant us and our subsidiaries and affiliates, service providers, and our other users, a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display your User Content and any name, username, or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you.

    We cannot review all User Content before it is posted on the Website and cannot ensure prompt removal of objectionable User Content after it has been posted. Accordingly, we assume no liability for any action or inaction regarding the transmission or communication of User Content or any other content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

    Enforcement of this Section 4 is solely at Cribl’s discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances.

  5. MONITORING AND ENFORCEMENT; TERMINATION
    We have the right to:

    • Remove or refuse to post any User Content for any or no reason in our sole discretion;
    • Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates the Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for Cribl;
    • Disclose your identity or other information about you to any third party who claims that your User Content violates their rights, including their intellectual property rights or their right to privacy;
    • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website; and
    • Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, for any violation of these Terms.

    Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any content on or through the Website. YOU WAIVE AND HOLD HARMLESS CRIBL AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

  6. PROHIBITED CONDUCT
    You are solely responsible for your conduct while accessing or using our Website. You will not:

    • Violate any applicable law, contract, intellectual property, or other third-party right, or commit a tort;
    • Use or attempt to use another user’s account without authorization from that user and Cribl;
    • Use our Website in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying our Website, or that could damage, disable, overburden, or impair the functioning of our Website in any manner;
    • Reverse engineer any aspect of our Website or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Website;
    • Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our Website that you are not authorized to access;
    • Develop or use any third-party applications that interact with our Website without our prior written consent, including any scripts designed to scrape or extract data from our Website; or
    • Use our Website for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms.

  7. OWNERSHIP; LIMITED LICENSE
    The Website and its entire contents, features, and functionality, including but not limited to the Website Content, Documentation (excluding your User Content), and all intellectual property rights therein and thereto, are owned by Cribl or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Website are reserved by us or our licensors. Subject to your compliance with these Terms, you are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable right to access and use our Website. Any use of the Website other than as specifically authorized herein, without our prior written permission, is strictly prohibited, terminates the license granted herein, and violates our intellectual property rights.

  8. TRADEMARKS AND COMPANY NAMES
    “Cribl, Inc.”, “Cribl”, and our logos, product or service names, slogans, and the look and feel of our Website are the property of Cribl and may not be copied, imitated, or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names, and company names or logos mentioned or otherwise displayed on our Website are the property of their respective owners. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.

  9. COPYRIGHT COMPLAINTS
    We have a policy of limiting access to our Website and terminating the accounts of users who infringe the intellectual property rights of others. If you believe that anything on our Website infringes any copyright that you own or control, you may notify Cribl’s Designated Agent as follows:Designated Agent: Chief Legal OfficerAddress:

    22 4th Street, Suite 1300
    San Francisco, California 94103
    Telephone Number: +1 415-992-6301
    E-Mail Address: notice@cribl.io

    Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Website is infringing, you may be liable to Cribl for certain costs and damages.

  10. THIRD-PARTY CONTENT
    We may provide information about third-party products, services, activities, or events, or we may allow third parties to make their content and information available on or through the Website (collectively, “Third-Party Content”). We provide Third-Party Content as a service to those interested in such content and as a convenience to our users. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party. Cribl does not control, endorse, or make any representations or warranties regarding any Third-Party Content. Your access to and use of such Third-Party Content is at your own risk.

  11. INDEMNIFICATION
    To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Cribl and our officers, directors, agents, partners and employees (individually and collectively, the “Cribl Parties”) from and against any third party suit, claim, action, or demand (“Claims”) arising out of or related to: (a) your access to or use of the Website; (b) your User Content; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of any third-party (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Website. You agree to promptly notify Cribl Parties of any third-party Claims, cooperate with Cribl Parties in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Cribl Parties will have control of the defense or settlement, at Cribl’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Cribl or the other Cribl Parties.

  12. DISCLAIMERS
    WE DO NOT CONTROL, ENDORSE, OR TAKE RESPONSIBILITY FOR ANY USER CONTENT OR THIRD-PARTY CONTENT AVAILABLE ON OR LINKED IN OUR WEBSITE.YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. EXCEPT AS OTHERWISE PROVIDED IN WRITING BY US, OUR WEBSITE AND ANY CONTENT THEREIN ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, CRIBL DOES NOT REPRESENT OR WARRANT THAT OUR WEBSITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. WHILE CRIBL ATTEMPTS TO MAKE YOUR USE OF OUR WEBSITE AND ANY CONTENT THEREIN SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR WEBSITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE WEBSITE.

  13. LIMITATION OF LIABILITY
    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CRIBL AND THE OTHER CRIBL PARTIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY—WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE—FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES OR LOST PROFITS, EVEN IF CRIBL OR THE OTHER CRIBL PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  14. RELEASE
    To the fullest extent permitted by applicable law, you release Cribl and the other Cribl Parties from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users or the acts or omissions of third parties. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code § 1542, which provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

  15. GOVERNING LAW AND VENUE
    These Terms are governed by the laws of California, USA, without regard to its conflict of laws principles. Any disputes arising out of or related to these Terms and your use of the Website will be heard only in a federal or state court in San Francisco County, California. You and Cribl waive any objection to venue in any such courts.

  16. GEOGRAPHIC RESTRICTIONS
    The owner of the Website is based in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

  17. MODIFYING AND TERMINATING OUR WEBSITE
    We reserve the right to modify our Website or to suspend or stop providing all or portions of our Website at any time. You also have the right to stop using our Website at any time. We are not responsible for any loss or harm related to your inability to access or use our Website.

  18. SEVERABILITY
    If any provision or part of a provision of these Terms is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

  19. MISCELLANEOUS
    Cribl’s failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties with respect to this subject matter. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Communications and transactions between us may be conducted electronically.

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