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Support & Success

We want to make sure each experience with Cribl is a valuable one.

We're here to help

You've got control. For those times when the $H1T hits the fan, we're here to help.

Getting Started

Check out our docs on getting started with LogStream.

Getting Started
LogStream Docs

Comprehensive documentation to help you shape your data.

LogStream Docs
Cribl Community

Visit Slack channel for support, discussions, and more! Need a login?

Community
GitHub Repos

Access our GitHub repos for updated demo and training content

GitHub Repo
Docker Hub

Check out our Docker hub for the latest published LogStream containers

Docker Hub
LogStream Reference Guide

An intro to basic concepts and commonly used functions for LogStream

Reference Guide

LogStream Editions

Multiple options; one solution.

Community
LogStream™ Free

LogStream Free is a great way to discover the value of shaping your data with LogStream

  • Up to 1TB/day ingest
  • Route to unlimited destinations
  • 1 worker group
  • Up to 10 worker processes
  • Community support
LogStream™ One

LogStream One is a free & simple way to get data into Splunk and Elasticsearch

  • Up to 5 TB/day ingest
  • Route to Splunk or Elasticsearch
  • 1 worker group
  • Up to 50 worker processes
  • Community support
Get Started
Enterprise
LogStream™ Standard

LogStream Standard routes to multiple destinations with basic support and data limits.

  • Up to 5 TB/day ingest
  • Route to unlimited destinations
  • 1 worker group
  • Up to 50 worker processes
  • 8×5 customer support
LogStream™ Enterprise

LogStream Enterprise is the ultimate version, with concierge-level support and features.

  • Up to unlimited data ingest
  • Unlimited worker groups
  • Unlimited worker processes
  • Role-based Access Control
  • 24×7 customer support
Contact Us

Want to know more about our new LogStream Cloud offering?

Tell Me More!

Which support option is right for you?

Community
Enterprise
LogStream™ Free
LogStream™ One
LogStream™ Standard
LogStream™ Enterprise

Availability

Best Effort

Best Effort

9AM ET - 8PM ET
(excluding US public holidays)

24 x 7

Initial Response Time

Best Effort

Best Effort

4 hours

2 hours

Fix Turnaround Time

Best Effort

Best Effort

48 hours - Next Release

48 hours - Next Release

Slack Community

Sandbox Courses

Access to Docs

Case Submission

Phone Support
(+1-415-992-6301)

Private Slack with Support Engineers

Get Started

Get Started

Contact Us

Contact Us

LogStream Sandbox

Learn about the features of Cribl LogStream in our interactive sandboxes!

Try LogStream