Support & Success

We want to make sure each experience with Cribl is a valuable one.

We're here to help

You've got control. For those times when the $H1T hits the fan, we're here to help.

Getting Started

Check out our docs on getting started with Cribl Stream and Edge.

Getting Started
Cribl Docs

Comprehensive documentation to help you shape your data.

Cribl Docs
Cribl Community

Visit Slack channel for support, discussions, and more! Need a login?

Community
GitHub Repos

Access our GitHub repos for updated demo and training content

GitHub Repo
Docker Hub

Check out our Docker hub for the latest published Cribl Stream containers

Docker Hub
Stream Reference Guide

An intro to basic concepts and commonly used functions for Cribl Stream

Reference Guide

Cribl Support Portal

For licensed customers and requires an email invitation prior to obtaining access.

Cribl Suite Editions

Multiple options; one solution.

Community
Stream™ Free

Stream Free is a great way to discover the value of shaping your data with Stream

  • Up to 1TB/day ingest
  • Route to unlimited destinations
  • 1 worker group
  • Up to 10 worker processes
  • Community support
Cribl Community

Cribl’s product gives you choice and control. With community resources, you’ll be successful on your journey:

Get Started
Enterprise
Stream™ Standard

Stream Standard routes to multiple destinations with basic support and data limits.

  • Up to 5 TB/day ingest
  • Route to unlimited destinations
  • 1 worker group
  • Up to 50 worker processes
  • 8×5 customer support
Stream™ Enterprise

Stream Enterprise is the ultimate version, with concierge-level support and features.

  • Up to unlimited data ingest
  • Unlimited worker groups
  • Unlimited worker processes
  • Role-based Access Control
  • 24×7 customer support
Contact Us

Want to know more about Cribl products in the cloud?

Which support option is right for you?

Community
Enterprise
Stream™ Free
Stream™ Standard
Stream™ Enterprise

Availability

Best Effort

9AM ET - 8PM ET
(excluding US public holidays)

24 x 7

Initial Response Time

Best Effort

4 hours

2 hours

Fix Turnaround Time

Best Effort

48 hours - Next Release

48 hours - Next Release

Slack Community

Sandbox Courses

Access to Docs

Case Submission

Phone Support

Private Slack with Support Engineers

Get Started

Contact Us

Contact Us

Cribl Sandbox

Learn about the features of Cribl Stream and Edge in our interactive sandboxes!