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Cribl Activation Service Brief – Platinum

Activation Service Brief Overview

Implementing a new tool or service can be intimidating, but it doesn’t have to be. With Cribl Activation Service Brief, your teams will learn the fundamentals of deploying Cribl and develop the necessary skills to maximize usage. They’ll get first-hand experience on how to navigate through various key features, understand what makes for successful use cases, and at the end of 90 days, they’ll walk away empowered with knowledge on how best to optimize Cribl Products to help reach your organization’s data goals.

Activation Services Briefs are delivered remotely. A dedicated expert will be assigned to your organization and will personally guide you and your team through every step of deployment.

How It Works

Cribl will provide the service activities described in the Activation Scope. Service activities will be delivered remotely by Cribl-certified consultants. Due to the nature of the work and the need for access to systems, we require Customer to join virtual sessions and engage with their required teams. To prepare for each meeting, Cribl will provide agendas in advance with information such as which team members should join based on the topics covered.

If not mutually agreed upon in writing, the start date for the Activation Service Brief will be within one (1) week of Cribl’s acceptance of the Customer’s purchase order for the Activation Service Brief. The parties will determine a suitable schedule for remote work after their first meeting based on the prescribed schedule below.

The hours listed in the Hours column in the Prescribed Schedule are only estimates for the time required to achieve the task, not the hours that Cribl will provide services.

Activation Scope

The Activation scope is composed of the base scope and five (5) Customer-chosen Use Cases. The number of sessions for this Activation is approximately forty (40).

Base Scope
Description
Parameters
Architecture
Architecture for the deployment and planning for dependencies.
—
Use Case Planning Workshop
Workshop to cover requirements and expected goals of each Use Case being deployed.
—
Deployment
Deploy Cribl Products on customer-provided infrastructure, or for Cribl.Cloud customers, include installation of on-premises or customer cloud worker groups.
1 Leader
2 Worker Groups
Source/Destination Configuration
Source and destination setup and configuration in Cribl Products.
1 Source, 1 Destination
Health Check
Health check to confirm optimized system and ready for full production use.
—
Documentation
Document the currently deployed Cribl deployment. Including the original architecture for the deployment.
1 – Architecture Document
1 – As Built Document
Custom Use Case
Description
Parameters
Data Onboarding
Onboarding basic data and routing to one destination.
5 data sources
Advanced Data Onboarding
Onboarding data sources that require custom rest collectors or advanced configurations.
2 data sources
Data Archiving
Configuration and testing of data archive settings, including Log Replay configuration and validation.
1 destination
Data Reduction
Building pipelines to reduce data volume or event size going to a destination system.
5 sources
Logs To Metrics
Building pipelines to convert event log data to metrics.
2 sources
Edge Deployment
Plan and configure the deployment of Edge nodes for data collection.
3 Fleets
Data Enrichment
Building pipelines for the enrichment of data sources.
3 sources
Format Conversion
Building pipelines for converting data formats to match destination system requirements.
3 sources
Data Routing
Delivery of data or a subset of data to two or more destinations.
10 sources
Cribl Search
Implementing and adopting use cases with Cribl Search, featuring practical training sessions using your data sets.
Configure 1 DataSet Provider, Configure 1 DataSet, Create 1 Dashboard, Create 5 Search, Create 2 DataType, Create 2 Parser
Container Deployment
Assist in deploying Stream within a containerized environment. This will extend support to include previously excluded container deployments.
1 containerized deployment of Stream

Prescribed Schedule

Task
Attendee
Duration
Week
Project Prep
Consultant
1 hour
1
Architecture Review
Consultant + Customer
2 hours
1
Architecture Documentation
Consultant
2 hours
1
Use Case Planning Workshop
Consultant + Customer + CSE
2 hours
1
Deploy Stream
Consultant + Customer
2 hours
1
Source and Destination Configuration
Consultant + Customer
2 hours
1
Use Case 1
Consultant + Customer
2 hours
1
Use Case 1
Consultant
5 hours
1
Use Case 1
Consultant + Customer
2 hours
2
Use Case 1
Consultant + Customer
2 hours
2
Cutover Use Case 1
Consultant + Customer
6 hours
3
Cutover Use Case 1
Consultant + Customer
4 hours
3
Use Case 2
Consultant + Customer
2 hours
3
Use Case 2
Consultant
5 hours
3
Use Case 2
Consultant + Customer
2 hours
4
Use Case 2
Consultant + Customer
2 hours
4
Cutover Use Case 2
Consultant + Customer
6 hours
5
Cutover Use Case 2
Consultant + Customer
4 hours
5
Use Case 3
Consultant + Customer
2 hours
5
Use Case 3
Consultant
5 hours
5
Use Case 3
Consultant + Customer
2 hours
6
Use Case 3
Consultant + Customer
2 hours
6
Cutover Use Case 3
Consultant + Customer
6 hours
7
Cutover Use Case 3
Consultant + Customer
4 hours
7
Use Case 4
Consultant + Customer
2 hours
7
Use Case 4
Consultant
5 hours
7
Use Case 4
Consultant + Customer
2 hours
8
Use Case 4
Consultant + Customer
2 hours
8
Cutover Use Case 4
Consultant + Customer
6 hours
9
Cutover Use Case 4
Consultant + Customer
4 hours
9
Use Case 5
Consultant + Customer
2 hours
9
Use Case 5
Consultant
5 hours
9
Use Case 5
Consultant + Customer
2 hours
10
Use Case 5
Consultant + Customer
2 hours
10
Cutover Use Case 5
Consultant + Customer
6 hours
11
Cutover Use Case 5
Consultant + Customer
4 hours
11
Health Check
Consultant + Customer
1 hour
13
Health Check Documentation
Consultant
1 hour
13
Update Documentation
Consultant
1 hour
13
Close Out
Consultant + Customer + CSE
1 hour
14
Architecture Review
Consultant + Customer
2 hours
14

Terms and Conditions

Cribl, or an authorized partner, will provide the services as described in this Service Brief and subject to the applicable Order Form and Subscription Services Agreement, or other applicable agreement in place between Cribl and the Customer.

Out of Scope

The following are out of scope items:

  • Custom scripting to pull or push data sources
  • CI/CD or automation of deployment of Cribl infrastructure
  • Installation or configuration of OS and/or container deployments
  • Modification to customer firewalls or network load balancers
  • Backup and recovery of the Cribl implementation
  • Daily maintenance of the Cribl implementation
  • Performance testing and benchmarking of the platform
  • Product training outside of guidance during working sessions
  • Any services or activities other than those explicitly specified in this Service Brief

Service Expiration

The Customer has a period of ninety (90) days starting from the start date of the Activation Service Brief to schedule and utilize the Activation Service Brief (“Service Period”). Unless approved by Cribl, the Service will terminate automatically at the conclusion of the ninety-day period. Any unused portion of the Activation Service Brief is non-refundable and non-creditable. Cribl may deliver Activation Service Briefs after the end of the Service Period if the Customer provides written notice at least thirty (30) days before the end of the Service Period and Cribl agrees to provide Activation Service Briefs after the end of the Service Period.

Requirements

To ensure delivery of Activation Service Brief as described in this Service Brief, Customer must:

  • Provide sufficient sample data containing no personal data for the consultant to work offline for Use Case development when applicable
  • Have Customer hardware installed and operational prior to the first Activation Service Brief session
  • Attend scheduled meetings ranging from one (1) to four (4) hours
  • Complete prerequisites work prior to scheduled meetings
  • Bring subject matter experts (SMEs) to meetings to assist with integration of Cribl Products in Customer’s environment
  • Validate Use Cases and provide feedback about deployment in a timely manner

Scheduled Meetings

Cribl may perform the services described in this Service Brief during mutually agreed upon scheduled meetings with Customer. Customer agrees to provide at least forty eight (48) hours’ prior written notice to cancel, reschedule, or otherwise change the length of a scheduled meeting. If Customer fails to provide such notice, Cribl may charge customer for the full price of the originally scheduled meeting.

Why Cribl Activation Service?
Enjoy custom guidance to get up and running fast with your Cribl deployment. Save yourself the hassle, time, and energy, and gain control of your data.
Benefits
  • Kick-off and deployment in 90 days or less.
  • Implement best practices that align with your organization’s specific goals.
  • Clear communication and assistance so your teams are set up for future success.
SKU
Cribl Activation Service – Platinum PS-CAS-PLATINUM Cost: $45,000
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