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Implementing a new tool or service can be intimidating, but it doesn’t have to be. With Cribl Activation Service Brief, your teams will learn the fundamentals of deploying Cribl and develop the necessary skills to maximize usage. They’ll get first-hand experience on how to navigate through various key features, understand what makes for successful use cases, and at the end of 90 days, they’ll walk away empowered with knowledge on how best to optimize Cribl Products to help reach your organization’s data goals.
Activation Service Briefs are delivered remotely. A dedicated expert will be assigned to your organization and will personally guide you and your team through every step of deployment.
Cribl will provide the service activities described in the Activation Scope. Service activities will be delivered remotely by Cribl-certified consultants. Due to the nature of the work and the need for access to systems, we require Customers to join virtual sessions and engage with their required teams. To prepare for each meeting, Cribl will provide agendas in advance with information such as which team members should join based on the topics covered.
If not mutually agreed upon in writing, the start date for the Activation Service Brief will be within one (1) week of Cribl’s acceptance of the Customer’s purchase order for the Activation Service Brief. The parties will determine a suitable schedule for remote work after their first meeting based on the prescribed schedule below.
The hours listed in the Hours column in the Prescribed Schedule are only estimates for the time required to achieve the task, not the hours that Cribl will provide services.
The Activation scope is composed of the base scope and two (2) Customer-chosen Use Cases. The number of sessions for this Activation is approximately twenty (20).
Base Scope | Description | Parameters |
---|---|---|
Architecture | Architecture for the deployment and planning for dependencies. | — |
Use Case Planning Workshop | Workshop to cover requirements and expected goals of each Use Case being deployed. | — |
Deployment | Deploy Cribl Products on customer-provided infrastructure, or, Cribl.Cloud customers, on-premises or customer cloud worker groups. | 1 Leader 2 Worker Groups |
Source/Destination Configuration | Source and destination setup and configuration in Cribl Products | 1 Source, 1 Destination |
Health Check | Health check to confirm optimized system and ready for full production use. | — |
Documentation | Document the currently deployed Cribl deployment. Including the original architecture for the deployment. | 1 – Architecture Document 1 – As Built Document |
Custom Use Case | Description | Parameters |
---|---|---|
Data Onboarding | Onboarding basic data and routing to one destination.
| 5 data sources |
Advanced Data Onboarding | Onboarding data sources that require custom rest collectors or advanced configurations. | 2 data sources |
Data Archiving | Configuration and testing of data archive settings, including Log Replay configuration and validation. | 1 destination |
Data Reduction | Building pipelines to reduce data volume or event size going to a destination system. | 5 sources |
Logs To Metrics | Building pipelines to convert event log data to metrics. | 2 sources |
Edge Deployment | Plan and configure the deployment of Edge nodes for data collection. | 3 Fleets |
Data Enrichment | Building pipelines for the enrichment of data sources. | 3 sources |
Format Conversion | Building pipelines for converting data formats to match destination system requirements. | 3 sources |
Data Routing | Delivery of data or a subset of data to two or more destinations. | 10 sources |
Cribl Search | Implementing and adopting use cases with Cribl Search, featuring practical training sessions using your data sets. | Configure 1 DataSet Provider,
Configure 1 DataSet,
Create 1 Dashboard,
Create 5 Search,
Create 2 DataType,
Create 2 Parser |
Task | Attendee | Duration | Week |
---|---|---|---|
Project Prep | Consultant
| 1 hour | 1 |
Architecture Review | Consultant + Customer | 2 hours | 1 |
Architecture Documentation | Consultant | 2 hours | 1 |
Use Case Planning Workshop | Consultant + Customer + CSE | 2 hours | 1 |
Deploy Stream | Consultant + Customer | 2 hours | 2 |
Source and Destination Configuration | Consultant + Customer | 2 hours | 3 |
Use Case 1 | Consultant + Customer | 2 hours | 4 |
Use Case 1 | Consultant | 2 hours | 4 |
Use Case 1 | Consultant + Customer | 2 hours | 5 |
Cutover Use Case 1 | Consultant + Customer | 4 hours | 7 |
Cutover Use Case 1 | Consultant + Customer | 2 hours | 8 |
Use Case 2 | Consultant + Customer | 2 hours | 9 |
Use Case 2 | Consultant | 2 hours | 9 |
Use Case 2 | Consultant + Customer | 2 hours | 10 |
Cutover Use Case 2 | Consultant + Customer | 4 hours | 11 |
Cutover Use Case 2 | Consultant + Customer | 2 hours | 12 |
Health Check | Consultant + Customer | 2 hours | 13 |
Health Check Documentation | Consultant | 1 hour | 13 |
Update Documentation | Consultant | 1 hour | 13 |
Close Out | Consultant + Customer + CSE | 1 hour | 13 |
Cribl, or an authorized partner, will provide the services as described in this Service Brief and subject to the applicable Order Form and Subscription Services Agreement, or other applicable agreement in place between Cribl and the Customer.
The following are out of scope items:
The Customer has a period of ninety (90) days starting from the start date for the Activation Service Brief to schedule and utilize the Activation Service Brief (“Service Period”). Unless approved by Cribl, the Service will terminate automatically at the conclusion of the ninety-day period. Any unused portion of the Activation Service Brief is non-refundable and non-creditable. Cribl may deliver Activation Service Briefs after the end of the Service Period if the Customer provides written notice at least thirty (30) days before the end of the Service Period and Cribl agrees to provide Activation Service Briefs after the end of the Service Period.
To ensure delivery of Activation Service Brief as described in this Service Brief, Customer must:
Cribl may perform the services described in this Service Brief during mutually agreed upon scheduled meetings with Customer. Customer agrees to provide at least forty eight (48) hours’ prior written notice to cancel, reschedule, or otherwise change the length of a scheduled meeting. If Customer fails to provide such notice, Cribl may charge customer for the full price of the originally scheduled meeting.
The Legal team can be reached via email. Just drop us a line if you have questions.
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